As a Revolut Business customer, I have been unable to access an incoming business payment of EUR 38,526.24 for four days. All requested invoices, sender information and supporting evidence have been submitted, and Revolut has confirmed in writing that no further action or documentation is required from me. Despite this, I have received contradictory information regarding the review status, prioritisation and expected completion date, but still no substantive explanation or operational decision. Formal complaints and supporting evidence have been submitted to Revolut, BaFin and the Bank of Lithuania. This handling of a documented business payment is unacceptable. Please arrange an urgent review by a competent decision-making team.