*** is very quick and attentive and is very diligent with his follow-ups. He also swiftly shifted to English as he noticed that I might be more comfortable speaking it rather than German. This is a value-added skill that I am looking for when it comes to services that involve serious matters such as as an extra care insurance. He is also 'high-tech'. I closed the deal with just digital signatures on my phone. How practical is that? I will probaby close more nsurances with him should I need anything relevant to me.